The Writing Resources Center (WRC) is a free tutoring service available to all students and can help you at any stage of your writing process—from invention to final polishing—for any academic, professional, or personal writing.
Endnote is a bibliographic citation management software. UNC Charlotte has licenses for EndNote available for all students. Don't know how to use it? Take Endnote 101 at the library for free!
Zotero is a free open-source citation management tool that lets you save articles, websites, and other materials. There are useful tutorials for getting started and maximizing this resource. Zotero needs to be installed on your computer.