Race and Social Equity (RASE) Fall Forum 2021

As a department in Mecklenburg County's Health and Human Services Agency, Community Support Services maximizes community partnerships and collaborative opportunities to better provide services for military veterans, people experiencing homelessness, people seeking substance use treatment, and people needing prevention and intervention for community or domestic violence.

Mailing Address:
Community Support Services
Valerie C. Woodard Center
3205 Freedom Drive, Suite 2000
Charlotte, NC 28208

Office Location:
Valerie C. Woodard Center
3205 Freedom Drive, Suite 2000
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m. - 5 p.m.

Email Address
CSSCommunications@MecklenburgCountyNC.gov

The CSS Homeless Services Division connects people who are homeless, or about to become homeless, to available community resources and services. A social worker talks with the individual or family to understand their need. Together, they develop a plan to improve the situation and support continued success.

The SoHIH report is part of the annual Housing Instability & Homelessness Report series which is funded by Mecklenburg County Community Support Services and produced by the UNC Charlotte Urban Institute.

The 2021 SoHIH provides a single, dedicated compilation of all the latest data on housing instability and homelessness pertaining to Charlotte-Mecklenburg. This resource can be used by any and all stakeholders working to address housing instability and homelessness. The annual report combines local, regional, and national data on the full housing continuum (from housing instability to homelessness), and stable (permanent, affordable) housing. The report features data from the 2021 Point-in-Time Count; housing inventory and rental gaps; Housing Trust Fund; and system performance metrics.

ACP is a specialized, intensive case management service for families and children experiencing homelessness, focusing on three key priorities: access to resources, engage in healthy and supportive relationships, and increase self-sufficiency.

Our ACP social workers will work with families of children of any grade – identified as McKinney-Vento (homeless) by Charlotte-Mecklenburg Schools (CMS). Year over year, CMS has enrollments of over 4,000 students experiencing homelessness. The ACP social workers work with the families to identify goals and chart a path to reach them.

Address: 6800 St Peters Ln, Matthews, NC 28105
Phone: (704) 343-3790
info@thompsoncff.org

Charlotte Family Housing (CFH) is a shelter-to-housing program for working families experiencing homelessness. CFH was founded in 2011, when three agencies, Charlotte Emergency Housing, Family Promise of Charlotte, and the Workforce Initiative for Supportive Housing-W.I.S.H., combined their resources and expertise to address the needs of working families experiencing homelessness.
Our mission is to empower working families experiencing homelessness to achieve life-long self-sufficiency through shelter, housing, supportive services, and advocacy.

Located in: St. John's Baptist Church
Address: 300 Hawthorne Ln, Charlotte, NC 28204
Areas served:
Mecklenburg County
Hours:
9AM- 5PM Mon-Fri
Closed Weekends
Phone: (704) 335-5488

Transitional Living Center for Women
Mission: To stabilize and strengthen our sisters through counseling, stability in living arrangements, and education as we guide them on the path to self-reliance.

Address: 3239 Beatties Ford Road
Charlotte, NC 28216
Phone: 704-200-2807
info@friendshipcdc.org

The Relatives is Mecklenburg County's only shelter for youth 7-17 who are homeless, have run away, or are experiencing serious family conflict. The mission of The Relatives is to keep kids safe and families together. Founded in 1974, in the basement of the Dilworth United Methodist Church, The Relatives houses nearly 300 youth per year who have no other safe place to go. Additionally, The Relatives provides walk-in crisis counseling to youth and their families, a 24-hour crisis hotline, and free parenting classes designed to help eliminate the family conflicts which cause family break-ups where youth either run away or are kicked out onto the streets. The Relatives is Mecklenburg County's Safe Place shelter. The agency recruits local businesses, churches, community organizations, and all city transit vehicles to display yellow and black signs bearing the National Safe Place logo to signify the partnership with The Relatives to link children in need to safety.

Address: 119 E 8th St, Charlotte, NC 28202
Phone: (704) 344-1111
info@therelatives.org

Roof Above was born out of the merger of Urban Ministry Center and Men’s Shelter of Charlotte, two prominent organizations long recognized as community leaders in homeless services. In May 2019, our legacy organizations combined services to become a new organization with added resources, talent, and a unified voice that could move the needle on ending homelessness. Today, Roof Above is a comprehensive homeless service provider serving 1,200 people per day through a spectrum of services ranging from street outreach, day services, emergency shelter, and permanent supportive housing.

1210 North Tryon Street
Charlotte, 8 a.m. to 4 p.m.
Monday through Friday
NC 28206
704-334-3187

The Salvation Army Center of Hope & Family Shelter programs are designed to provide emergency or transitional housing to families in need. Underlying this program is a motivation to identify the causes of homelessness and work to eliminate homelessness at its source.
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The Salvation Army Center of Hope is an emergency shelter for women, children and families that provides three daily meals, case management, intervention programs, health care, and access to resources for children and teens. The program is free and open to Mecklenburg County residents.
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IF YOU NEED A COORDINATED ASSESSMENT, PLEASE CALL 704-284-9665
After assessment hours, individuals and families experiencing homelessness should be directed to an emergency shelter:
>Single Women and Families: Salvation Army Center of Hope, 704-348-2560, 534 Spratt Street

>Single Adult Men: Roof Above (Men’s Shelter of Charlotte), 704-334-3187, 1210 North Tryon Street

>People Seeking Domestic Violence Services or in imminent danger: Safe Alliance Domestic Violence Shelter, 704-944-0169 (location confidential)

>Youth under the Age of 18: The Relatives, 704-501-8260 , 1100 East Boulevard
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Email: https://southernusa.salvationarmy.org/greater-charlotte/contact-us

The Center’s housing department provides a full spectrum of care from targeted case management services to providing effective tools to obtain housing stability for LGBTQ youth ages 18-24. The program assists in providing information and referral services to assist households with locating, acquiring, financing, and maintaining housing in the Charlotte-Mecklenburg community.

Address: 3800 Monroe Road, Charlotte, NC 28205
Phone: 704-344-8335
Need to chat about housing? Contact Housing Coordinator, Durell Brown, for more information by emailing dbrown@timeoutyouth.org

If you are in an emergency, it is after our office hours, or if you are not in the Charlotte area, you can contact The Trevor Project at 1-866-4UTREVOR or the National Runaway Safeline at 1-800-RUNAWAY

The Urban Ministry Center serves as a point of entry to services offered by a network of agencies that work closely together to provide necessary opportunities for the Charlotte homeless population. We’re an interfaith agency drawing support and volunteers from more than 130 houses of faith.

945 North College St.
Charlotte, NC 28206
Business Mailing:
P.O. Box 31335
Charlotte, NC 28231

We provide residential shelter care, food, counseling, education, skill building, case management, outreach, follow-up and referral services that focus on positive youth development.

Services provided to youth and families in Gaston, Cleveland, Lincoln, Mecklenburg, Stanly, Iredell, and Union Counties.

Emergency Shelter: 24 hour emergency shelter for 9 youth male and female ages 10-17 FREE for up to 21 days.
Transitional Living Program: Supportive services to 8 young men ages 16-21 for up to 24 months.
National Safe Place: Access to immediate help and safety for all young people in crisis.

Address: With Friends, Inc.
Youth Shelter Services
2098 Keith Drive
Gastonia, NC 28054
Phone: 704-691-7116
Fax: 704-691-7315
info@withfriendsinc.com

Resources for veterans experiencing homelessness in our community.

Project Outpour provides showers and hygiene services to Charlotte residents experiencing homelessness.
Address: 1800 Camden Road Suite 107-143 Charlotte, NC 28203
Phone: 704-275-5540
hello@projectoutpour.org

The idea for the Charlotte-Mecklenburg Housing & Homelessness Dashboard was born when the Housing Advisory Board of Charlotte-Mecklenburg saw a need to collect and use data on housing instability, homelessness and affordable housing in Charlotte-Mecklenburg in order to inform and guide community efforts around this work.

The Housing & Homelessness Dashboard enables the community to be able to use data in order to drive decisions and understand impact. It serves as a one-stop-resource for housing and homelessness information, featuring data and research; information on local initiatives; and a weekly blog offering analysis on local data.

The Housing & Homelessness Dashboard is designed to engage a variety of stakeholders including elected officials, policy-makers, funders, service providers, people with lived experience, media outlets and the general community. Where possible, context and definitions are included to help all stakeholders understand the data and information presented. Tools will continue to be added to help different stakeholder groups maximize the information presented to meet their respective needs and interests.