These printers are used for plotter prints, such as posters. We have two types of paper. Bright White is similar to computer paper and is used for quick prints. Instant Dry Satin is coated with a glossy finish, and is thicker. The length of the print can be as long as the roll, but the maximum width is 36 inches. Note: Any prints 36 inches wide will have a .25 inch margin of white on either side, with a total printed area 35.5 inches wide.
HP DesignJet T1300
HP DesignJet T520
When there is a low ink notification, press the info button, then the ink button to check the ink levels. Only change the cartridge when there is less than 15% ink or the print quality is poor.
This means the sensor didn’t see at least one of the paper corners. Cut an even line across the paper and reinsert it into the printer. If you get an "edges not found" error message when loading paper, continue to manually feed the paper at the same time that the machine is feeding/pulling the paper in.
For a PowerPoint file with a width larger than 36 inches, rotate the file 90 degrees. Continue selecting all print settings as usual, then click "layout/output" in the lower right corner. Click the drop down menu and select to rotate 90 degrees. The page preview in the print settings should show you the correct way for printing. The print preview will not show the rotation.
If you are having trouble changing the artboard size in Photoshop complete attempt printing in Illustrator, instead.
For all other issues, visit HP's troubleshooting page for this printer.